Cancelling or deleting your account

Companies outgrow LeaveBoard; thus, it's time to find a new solution. We're sorry that you decided to move on, and we accept your decision.

You should download all of your data before canceling to have a backup you can use in the future.

All of your data is erased after you cancel, and it cannot be retrieved.


How to cancel your LeaveBoard subscription?

To cancel your LeaveBoard subscription, contact your account manager or write us a message regarding the cancellation, and we will suspend it at the next renewal.

We recommend that before the renewal date, to download the key reports (Employee data, Leave of absence, and Annual leave of absence reports).

These reports are located under the following pages:

  • Employee data ( Employees > Download)
  • Leave of absence reports (Reports > Leaves > Download) (Select the period in which LeaveBoard was used, not just the last month)
  • Annual allowance reports (Reports > Annual situation > Download).

How to delete your LeaveBoard business account?

To delete your LeaveBoard account, send a message about deleting your workspace and the related employee data, and we will do so in 7 days.

Note that if your subscription was terminated or not paid, we have no obligation to maintain any data.


Related

If you want to deactivate/archive one of your users since he is not anylonger part of your organization, find the steps to do so.

Getting Started
Employee guideManager guideAdministrator guideImplementing the HR and leave management software
Using LeaveBoard
Changing the passwordHow to change the timezone, language and date format?Book time-offApprove time-off requestsCancel leave requestsIntegrating Google, Office 365, iCal and custom calendarsAttendance calendarsHR dashboardEmployee directory
Leave Management
Adding a new leave policyHow do I edit a leave policy?How do I deactivate a leave policy?Book time-off on behalfManaging employee allowanceAdding past time-off / Sick daysAbsence reportsChanging the start date of the business yearSetting unlimited allowance for a leave typeAnnual carry forward
Company Administration
Invite employeesSetting your teamsSetting your officesSetting public holidaysHow to deactivate an employee?How to reinvite an employee?How to change the work details of employees?How to change the team manager?Setting employee access levelsSetup permissionsCompany settingsBilling and subscriptionHow to setup multiple email notifications?Cancelling or deleting your accountTroubleshooting