The benefits and practical methods to boost employee engagement

Engaged employees are in the game for the sake of the game; they believe in the cause of the organization.” – Paul Marciano, PhD

Engaged employees are the dream of every manager. Leading people who like what they do, who come into work without feeling overwhelmed or pressured, and who feel connected to the organization as a whole is most definitely the perfect scenario.

You may think there are so many factors impacting engagement, and you are right, but taking it one by one, will allow for an improvement in his area. Regardless of their size, organizations should focus on employee engagement since it’s one of the keys to success. Engaged and energized teams work better, harder, and perform at higher levels.

In the following article, we want to discuss employee engagement: what it is, how it can benefit you and your organization, tips on improving engagement among your employees, and examples of strategies that work.


  • What is employee engagement?
  • Why is employee engagement important?
  • What are the benefits of employee engagement?
  • How to improve the level of employee engagement?

Let’s start with the beginning:

What is employee engagement?

A very brief definition would entail speaking about an emotional connection an employee perceives towards their organization, job role, and colleagues, which can influence their actions and level of effort and productivity in work activities.

An engaged employee is one who is 100% invested and involved in the company’s mission, vision, and values and who will act in such ways to facilitate the organization’s interests and objectives.

Suppose we were to look at this concept from an HR and management point of view. We should define employee engagement as a complex of measures and initiatives devised to boost an employee’s perception and emotional attachment towards the company, their job role, their colleagues and the company culture, vision and mission.

Note: If you would learn more about company culture, we have an in-depth article about the topic. 

Why is employee engagement important?

Simply put, engaged employees generate better business outcomes than other employees. As a business owner, it’s up to you how you decide to treat them and how much focus you put on keeping them engaged and making them feel appreciated.

Disengaged employees will literally cost you money, as they are on your payroll and that they could use their energy towards contributing to the objectives of your organization.

What are the benefits of employee engagement?

Engaged employees are the ones who come to work and are involved, not just because they have the goal of getting paid, but because they’re invested in the organization's goals on more than one level: emotionally and professionally.

Supporting employee engagement and making it a priority will get your organization on a better path overall. But let’s see the key advantages you can benefit from:

1. Increased productivity and better quality of work

The first obvious advantage! Productivity is a crucial goal for every company, and one of the methods to achieve it is through engaged employees. A recent report revealed in the USA showed that only 21% of employees consider themselves “very engaged” at work.

The difference between engaged and disengaged represents a gap of 79% of employees who could be more productive and aren’t.

Engaged employees tend to perform better, come up with better ideas, be more innovative and maintain teamwork at the best level.

2. Higher retention rate

An engaged employee who is invested in his everyday activities is less likely to leave the company. Make a point from keeping everyone, especially top talent. 

Every new hire starts with certain expectations and desires, and if your organization doesn’t meet those, they will begin searching for something better. Engaged employees reduce the cost of turnover and help in improving retention rates.

3. Higher level of employee and customer satisfaction

People who are excited about their work are usually the ones you want talking to your customers. Why? Because their passion will be noticed and because your company’s image only has to gain from this. If your employees feel appreciated, they tend to behave towards the customers and are more inclined to deliver a superior customer experience and increase satisfaction.

4. Company culture is amplified

Engaged employees are perfect to work with. They like or even love what they do, which can only translate into a culture of employee engagement. Without realizing it, they are the ones creating part of the company’s culture. Make sure that you as an employer give recognition and provide positive feedback to your most engaged employees.

5. Increased level of feedback from the employees

An engaged employee will have a constant desire for improvement on a personal and organizational level. Therefore, they will actively participate in meetings and will provide feedback for possible innovation and improvement.

6. Lower absenteeism rates

Employee absenteeism means the chronic lack of employee attendance from work without a valid cause, often unplanned and unannounced. When employees dont's show at work without any reason or without any notice, then you're encountering absenteeism in your organization. When the staff doesn't show up, the business will encounter consequences like reduced productivity, poor morale among the colleagues who have to fill in, costs with replacing workers. This is why keeping the workforce happy, investing within absence management tools, team buildings, team culture, rewards and solid attendance policies reduces absenteeism.

7. Positive atmosphere all over

Engaged employees are of great help for the others, not so highly motivated. Why? Because they bring a certain energy to their work every moment of the day to act as motivators for all the others. 

Your most engaged employees are more likely to participate actively in training, which can convince others to do it.

Another critical factor is that through engagement, you will also lower the risk of burnout. 

8. Improved collaboration

Having an engaged workforce is also a sign of success. And it’s not only about your business’ success but about personal or team-wide success.

Engaged employees work harder and are more productive because they feel valued, and this will show. It will add to your company’s reputation.

How to improve the level of employee engagement?

Once you know how important it is to have engaged employees, it’s time to take action and improve this area. Let’s see how exactly can you achieve this and the key strategies you need to consider:

1. Promote and sustain growth

every employee will look for opportunities to grow professionally within the company. So, by focusing on training and development programs, you will work towards having more engaged employees.

2. Invest in well-being

It may sound like a complex concept because well-being is not something very measurable. General signs for happy employees are a good work-life balance, feeling appreciated, valued, and part of a team.

Tip: If you would like to send appreciation letters to your employees for good work or anniversaries/birthdays, you can use our templates free of charge.

3. Relationships

We refer to both relationships with peers and managers. Internal communications are extremely important. An employee will not succeed without an adequate manager and colleagues who make them feel good at work and cooperate effectively.

Encourage constant communication through all kinds of means: from live communication to remote, through specially designed apps for team collaboration.

Note: Do you want to be a successful people manager? We share 12 skills you need to master.

4. Clear defined responsibilities

If you want your employees to be interested and invested in your organizational goals, they need to understand those and their role in achieving them fully. Therefore, every job description should be complex and straightforward at the same time, explaining why every one of your employees’ jobs exists.

5. Constant feedback and recognition

Giving feedback is helpful in many ways, but also for engagement. But feedback needs to be constant, not once in a while. Ensure your managers have precise guidelines, which they follow, and that the employees feel free to speak their minds during feedback meetings. Positive feedback has to be also concrete, so recognition is key. It can be monetary or not: a bonus of some gift cards, for example.

Feedback is a two-way street, so make sure your employees have the opportunity to give feedback regularly. It may be a great option to use anonymous online surveys, so they feel free to express their opinion.

6. Wellness

Implementing a wellness program can also lead to improved employee engagement. So you may consider helping your employees with their mental and physical help, thorough activities such as healthy lunch and snacks, fitness, creating flexible hours, or community service activities. 

Investing in well-being will reduce the risk of burnout and will be another stepping stone to a more engaged workforce.

The bottom line

Employee engagement should be a collective effort. There is not one or two responsible, and the HR department should not be the only ones in charge. Everyone should be involved, from employees to managers, supervisors, and HR professionals. The impact of successful employee management represents higher engagement levels.

Employee engagement is a central part of successful teams. Since now you know the benefits of employee engagement and the perfect methods to improve it, you can put these ideas into practice – and watch your team prosper.

Don’t forget that digital HR solutions are always a good idea in your quest to improve employee engagement. By using LeaveBoard, you will empower your employees, through our leave manager, the self-service and the easy to use employee portal! Let your people manage absences through our leave tracker and they will have time to concentrate on bigger things, and those will bring your company on the path to success.

Employee engagement is the degree to which an employee feels that they are truly part of a company, have a voice in its decisions, and feels respected.” – Darryl Dioso

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